--- Log opened Fri Jul 23 00:00:52 2021 |
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07:54 | <@sshine> | TIL: Don't name something after a single customer. |
07:54 | <@sshine> | I've always thought it was aesthetically unpleasing, but at this point, it is downright inconvenient. |
07:58 | <&McMartin> | That sounds nearly as unwise as naming it after yourself |
08:01 | <@sshine> | Malkovich/Malkovich.c |
08:02 | <@sshine> | "We'll give this one customer early access and name their access point something obscure. Oh, wait, we need to give others early access, too!" -- the funny thing, six months ago, one of my first tasks was to merge an old early-access customer's private instance of an application into the main one, and it was quite tedious. now I'm being asked to make special cases again, and name them quite short-sightedly. |
08:03 | <@sshine> | :-D |
08:11 | <&McMartin> | This seems like the reverse of the Insufficiently Fluffy Kitten Error, early in my career |
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13:54 | <&ToxicFrog> | Insufficiently Fluffy Kitten? |
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17:55 | < Yossarian> | 07:03:44 <&ToxicFrog> Insufficiently Fluffy Kitten? --> ya, what's that? |
18:28 | < abudhabi_> | A new code? https://http.cat/ |
19:02 | <&McMartin> | Many years ago I worked for a company that provided business software to much larger companies, many of which had individual needs. |
19:03 | <&McMartin> | So we needed logs for what we were doing and we also wanted logs to make sure that we weren't doing things in the wrong place and definitely did not want customers seeing logs that revealed process information about other customers, etc. |
19:04 | <&McMartin> | And so I instructed the team that we should have our log values regarding customer specific behavior be extremely generic or opaque, like an insufficiently fluffy kitten error rather than not finding a certain company name in the config file or what have you |
19:05 | <&McMartin> | Except then one of us actually put *in* a *literal* insufficiently fluffy kitten error and of course every customer noticed this in the logs *immediately* and started calling support asking about kitten fluffiness |
19:07 | <&McMartin> | Being older and more cynical: I am now assuming that those clients assumed that an obviously weird kitten-related error was a license enforcement trap designed to get users to tell on themselves, and that they were asking about the kittens with their license agreements open and ready in the next window. |
19:10 | <@gnolam> | With the paper-thin barrier between me and sales: I think you are correct. |
19:15 | < Emmy> | 418 still the best http response |
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--- Log closed Sat Jul 24 00:00:52 2021 |