| --- Log opened Mon Oct 06 00:00:16 2014 |
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| 02:45 | <@Azash> | Tamber: Haha |
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| 16:36 | | * iospace stabs thigns |
| 16:36 | <@iospace> | D< |
| 16:37 | <@RchrdB> | Hi iospace. |
| 16:37 | | * Azash stabs thighs |
| 16:37 | <@RchrdB> | *guesses* Vendor-supplied documentation? |
| 16:38 | | * iospace stabs RchrdB |
| 16:38 | <@RchrdB> | or buggy silicon? |
| 16:38 | | * RchrdB dies. |
| 16:38 | <@iospace> | vendor-supplied code |
| 16:38 | | * iospace isn't in embedded anymore, but still is in backend |
| 16:38 | <@RchrdB> | Ah. |
| 16:38 | <@Azash> | Today was fun, I recently took over the worst legacy project in the company, failed a release on Friday, got it working tonight after two rapid hotfixes |
| 16:39 | <@RchrdB> | Where I work there is a rule against attempting releases on Fridays except for emergency hotfixes. |
| 16:50 | <@Azash> | I had a senior coworker with me and all |
| 16:54 | <@Tarinaky> | RchrdB: That is a very sensible and enlihtened policy. |
| 16:54 | <@RchrdB> | Tarinaky: I think so. |
| 16:55 | <@RchrdB> | Azash: yeah, no. If I propose performing a release on a Friday with a senior colleague standing next to me, the senior colleague will actually suggest going to the pub instead. |
| 16:56 | <@Azash> | RchrdB: What do you think we did after the release didn't happen? |
| 16:56 | <@Azash> | Also I found appreciation for cap production deploy:rollback |
| 16:56 | <@RchrdB> | The only exception to that is that one of my colleagues isn't so into drinking, on account of being slightly pregnant, and would suggest a cup of tea or something instead. |
| 16:58 | <&jerith> | We have a rule against deploys on Friday or after 15h30 on any other day. |
| 16:59 | <&jerith> | This rule may be overruled, but only by the people who will be working after hours to fix things that break. |
| 17:03 | <@RchrdB> | We also sometimes relax strictures on the "if it's already totally fucked, things aren't going to get any worse" basis. :) |
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| 17:13 | <@Tarinaky> | RchrdB: Typically that only happens after someone's ignored the rule though :P |
| 17:13 | <@RchrdB> | Nah. |
| 17:14 | <@RchrdB> | Typically it happens because we're incapable of monitoring shit properly and we find out about something that has been broken for weeks. |
| 17:16 | <@Tarinaky> | Speaking of. |
| 17:16 | <@Tarinaky> | I didn't notice it'd turned 5 already. |
| 17:16 | <@Tarinaky> | Woo |
| 17:22 | <&jerith> | RchrdB: In our case, that's usually because someone (usually a telco) did something and broke stuff. |
| 17:23 | <@RchrdB> | I'm glad I don't need to work with telcos. |
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| 17:42 | <@Azash> | jerith: That's why you work in support where everyone is too cynical and frazzled to care whether they work until 16 or 19 |
| 17:42 | <@Azash> | :P |
| 17:43 | <&jerith> | Azash: I like living a life that's worth living, thank you very much. |
| 17:43 | <@Azash> | jerith: It has its own value though |
| 17:43 | <@Azash> | It doesn't take long for you to move from prioritizing the customer to prioritizing the service |
| 17:44 | <@Azash> | By which I mean being diplomatically rude if someone isn't feasible because dangit no |
| 17:44 | <@Azash> | something |
| 17:44 | <@Azash> | Mainly because there's always three projects on fire at any given time so you don't have time for it :P |
| 17:46 | <&jeroud> | Azash: I've lived that life and I don't like it. |
| 17:47 | <&jeroud> | Fires should be rare. |
| 17:54 | <@Azash> | jeroud: Quite simply, several projects have been inherited from external companies with bad standards |
| 17:54 | <@Azash> | Others have simply declined over the years |
| 17:54 | <@Azash> | I personally don't mind, I have the mindset where I love putting out fires, but I understand it's not really everyone's gig |
| 17:55 | <&jerith> | Azash: I don't mind fighting fires particularly, but I also like being able to fix the things that keep catching fire. |
| 17:59 | <@Azash> | That is what we do |
| 17:59 | <@Azash> | Our fires tend to be caused by changes in surrounding systems or Ruby/Rails updates |
| 17:59 | <@Azash> | Or just wishes for continued development |
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| 20:46 | <&McMartin> | Hrm |
| 20:46 | <&McMartin> | "We need this new feature" doesn't feel like "on fire" to me. |
| 20:46 | <&McMartin> | Maybe "structurally unsound for proposed load" |
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| --- Log closed Tue Oct 07 00:00:32 2014 |